You have questions.We have the answers.

Bracelet & Gamelle is a solidarity brand. Every bracelet sold funds meals for stray and abandoned dogs. Our idea is simple: turn a purchase into concrete action on the ground.

We focus our efforts where stray dogs have no one to feed them. Our teams go directly into the field, to meet them at their feeding points.

Every sale directly funds the purchase of food and distribution operations. The money goes towards our mission: feeding people and supporting efforts on the ground. We operate with full transparency and document what your contribution makes possible.

Every month, we share raw photos and videos from the field in our DogsLetter: the dogs fed, the places we've been. No filter, just reality.

Yes. Your purchase directly funds food distributed in the field. This isn't a marketing promise; it's a concrete action that we document.

Our teams go to where the dogs are waiting, with food and bowls. Distribution is carried out regularly, directly to the animals.

Thanks to the monthly DogsLetter: you receive real photos and videos from the field. You see where your help goes, directly and authentically.

Your order will be prepared within 24 to 48 hours. Delivery usually takes a few business days after that. The estimated delivery time is indicated at the time of payment.

Free shipping on orders of 3 bracelets or more. For fewer bracelets, reduced shipping costs apply, clearly indicated at checkout.

As soon as your order is shipped, you will receive an email with a tracking link to follow your order every step of the way, right to your door.

Don't worry. Email us at [YOUR EMAIL ADDRESS] with your order number: we'll check it immediately and sort it out with you.

Yes. Our bracelets are elasticated and fit most wrists. You just slip it on, no clasp required.

Our bracelets are made with natural stone beads. As each stone is unique, slight variations in color and pattern are normal.

Of course. You can order as many as you like — and with 3 bracelets or more, delivery is free. The more you wear, the more meals you fund.

You can pay by credit card (Visa, Mastercard, American Express). Depending on your region, Apple Pay, Google Pay, and PayPal may also be offered at checkout.

Yes, absolutely. Payments are processed encrypted and securely via Shopify. We never have access to your bank details.

You have 14 days after receipt to change your mind and return a bracelet that does not suit you. Email us at [YOUR EMAIL] and we will take care of you.

Once your return has been received and verified, the refund will be issued to your original payment method within a few business days.